Service
Service is one of the main values of our business strategy. We are here for the customer throughout the entire purchasing and decision-making process. The Störi Mantel team provides advisory services before, during, and after the sale. The unique added value of Störi Mantel's service lies in the fact that we are not just a supplier but, above all, a manufacturer of woodworking machines. All the know-how is in our heads.
We are manufacturers of machines, not just suppliers.
Before
the purchase
During
the purchase process
And also
after the purchase
Everything under one roof
We all sit together! Every step in the production process, from the design, construction, and selection of the highest-quality components to the commissioning and programming of the machine, is managed by a team of experts who closely communicate with each other under one roof in Rožnov pod Radhoštěm. This collaboration dmakes it possible to achieve a high level of efficiency and quality in every detail.
Unique
added value:
- We are not just suppliers; we are primarily machine manufacturers.
- Every aspect, from the design and construction to selecting the highest-quality components and programming machines, takes place under one roof in Rožnov.
- We take pride in our ability to craft each component with precision and manufacturing knowledge, reflected in all our services.
We not only commission your machines, but also take care of them
Our company's service doesn't stop at routine tasks. We offer a wide range of services to keep your equipment in perfect condition. Our comprehensive service includes regular inspections, as well as repairs and adjustments directly at your facility. We also consider your costs, planning service interventions to ensure you don't bear the entire burden of travel expenses.
Service infrastructure:
We address issues quickly and with a sense of perspective.
Thanks to our many years of experience, we know that up to half of urgent repairs arise from neglecting preventive inspections. We keep in mind that even with an ample supply of spare parts, there may be situations where the needed part is not available, causing operational delays for several days. And that's something you don't want...
So that you don't have to deal with inconveniences.
We offer regular preventive care. Our service experts will thoroughly inspect your machine, assess its condition, and recommend important adjustments and part replacements for its optimal functionality and the efficiency of your production.
STÖRI MANTEL services:
- Professional service technicians
- Fast and reliable solutions
- Spare part sales
- Non-binding price quotes
- Preventive inspections
- Phone support and advice
- Multilingual communication in Czech, English, German, Russian
Do you want to schedule the service of a machine, or preventive inspection, or order spare parts?
We are here for you from Monday to Friday, from 7:00 AM to 3:30 PM.
Write to us
servis@stoerimantel.comcall us
+420 724 307 333Use the contact form
Describe your issue to us, even outside our working hours.
